Terms & Conditions

There is a 2 hour minimum charge for all removals excluding light removals. After the first 2 hours, we charge by the hour.

We charge £8 if we have to enter the congestion charge zone to reach any given destination provided by our customer.

We accept payments in cash. Payments must given to our driver..we accept cheques in advance one week before the date of the job.

We are very cautious and careful when handling, loading, moving and unloading our customers goods but we accept no responsibility for loss or damage to property before, during and after a move. It is our customers responsibility to arrange his / her insurance for his / her belongings.

It is our customers responsibility to provide us with an appropriate parking spot to load and unload goods. Customers will be responsible for paying parking tickets or fines issued to us during a move.

We are very punctual but we cannot always guarantee that we’ll arrive at a given destination on time due to on road and off road circumstances out of our control.
Job arrival times are estimated. Although we do our best to be on time, circumstances out of our control may cause delays, we do not offer discounts for lateness).

Van Man London - vanman London